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What is MSP?

What is MSP, or what is a MSP? Broadly speaking, MSP stands for Managed Services Provider.  A Managed Service Provider provides IT, and network services to an end user that may be an individual, a small business, or an enterprise. Managed Services take many forms, but provide a service or set a of services that complement the IT services for an entity.  These MSP’s could be hosting companies, network providers for networking of multiple locations, or telephone service providers. A managed service provider will provide the IT service that is needed, and will typically provide all the hardware and software that facilitate the management of the IT service. Examples of Managed Services could be any of the following: A company that manages the backups and disaster recovery services, ensuring that backups are scheduled and run successfully so that an organization doesn’t spend time wondering if they have good backup information for either recovery/discovery/archival purposes or for complete restoration in the event of a disaster An IT company that provides monitoring, management, and/or helpdesk services or IT services to an entire small business’ or to an enterprise computer and network systems. This takes the burden off of the IT staff in larger organizations or a non IT person in a smaller organization that’s been tasked with taking care of users’ problems by assisting all the users in an organization directly. The managed services provider in this case will typically take care of monitoring all systems to find that they are running properly or notify the organization of a potential systems error, to take action prior to any major systems downtime....

Server or Cloud for Small Business

Server or Cloud for Small Business – Comparison With server 2003 End-of-Life just around the corner, many businesses find themselves deciding what to do about a new server.  There’s been a lot of big talk lately about cloud what I can do for you, and if you go out and search you’ll find all kinds of options. However, do you think but the cloud will be best for you? Or, should you think about replacing that server with another server? The Cloud Is a Great Option The cloud is a great option; however there are differences between going to the cloud for a server, and using the cloud for services.  If you’re just looking for a file sharing option for all of your end users, then going to the club may be a good option. They can use their mobile devices to connect to it, there would still be security, and it would allow for easy collaboration no matter where the end users are. However a lot of businesses find themselves in different circumstances on what they need from their server. There are also other cloud services available such as data backup services, endpoint security services, email filtering services, employee monitoring services, etc. If these are the only types of things you use, the cloud might be a good option. Replacing Server with another Server Still a Good Option For a lot of our clients, replacing the server with another physical server and updated software is still the best option. Many of our clients have a line of business application that they use. This is usually a typical circumstance....

How to Make a Disaster Recovery Plan

Disaster can strike at any moment, and its effects can be devastating to businesses. The Department of Trade and Industry estimates that 70% of businesses that suffer a major data loss go out of business within a year. With such consequences, it’s critical to have a solid disaster recovery plan in place in case the worst should happen. The following will help show you how to make a disaster recovery plan. A good disaster recovery plan can be divided into three parts: Planning, Storage, and Recovery. Each part is equally important, and each one should have a thorough plan of its own. In this article, we’ll go through and help you build a disaster recovery plan to handle any eventuality and be back in business as soon as possible. Planning A solid disaster recovery plan requires everyone involved to know their roles and be ready to execute them at a moment’s notice. At the very least, your business should designate someone to oversee that all preparations are laid out and that all critical data is backed up on a regular basis. Ideally, this person will be someone other than you, since you as the business owner will want to go back and double check their work for redundancy. This is the second key aspect of planning for disaster recovery – always make sure that there are redundant channels and oversight. In case the worst should happen, the channels of communication need to be set up so that everyone knows who to call as a primary, and who to get in touch with in case the primary contact person is...

How to Install SBS 2011 Self-Signed Certificate

The following instructions will show you how to install the self-issued or self-signed certificate from an outside or Internet connected computer to allow access to the Windows Small Business Server 2011 Remote Web Workplace. Open up Internet Explorer and type in the remote address for your network in the address bar i.e. remote.trtechit.com and hit Enter or click ‘Go to’ Note:    While other browsers may allow you to complete some or all of the following, Internet Explorer is the only supported browser for these instructions You will get the following page: Click on the shield with the red x ‘Continue to this website (not recommended).’  and that will bring you to the following log on page: Type in your Windows domain username and password that is, your username and password that you use to log onto your office computer.  This will bring you to a new page, which is your Remote Web Access portal: Click on the folder labeled ‘Public’ under the ‘Shared Folders’ section: In the following page, click on ‘Downloads’: Click in the checkbox next to ‘Install Certificate Package.zip’ and then click ‘Download’: Select Compressed ZIP file (.zip) and click OK Then either click on Save in the middle dialog or click on the down arrow next to Save as in: And then click ‘Save As’ Note the location you are saving to, such as ‘My Documents’ or whichever location you choose, and then click Save. Browse to the location you saved the file to and then right click on ‘Install Certificate Package’ and click ‘Extract All…’: Then click Extract.  A window with the extracted files...