Cyber Insurance Guide for Manufacturers

Your cyber insurance application is more than a checklist. When your organization states that cybersecurity controls such as multi-factor authentication, endpoint protection, secure backups, network segmentation, or security awareness training are in place, those answers should accurately reflect your actual environment.

If a cyber incident occurs, the insurer may investigate the circumstances surrounding the loss and the security controls that were represented when coverage was obtained or renewed. If a material answer on the application was inaccurate, incomplete, or cannot be supported, it could create coverage issues and, depending on the policy and circumstances, potentially contribute to a claim being denied or coverage being rescinded.

That is why TR Technologies believes cyber insurance readiness should include verification and documentation—not simply checking “yes” on a questionnaire.

We help manufacturers identify which technical controls are actually in place, address gaps where appropriate, and maintain documentation that can help support the answers provided to their insurance professional.

Our goal is to help you confidently say:

“Yes, we have this control—and we can demonstrate that it is implemented and being maintained.”

Cyber insurance coverage and claim decisions are ultimately determined by the insurer and the terms of the policy, so questions about coverage should always be reviewed with your insurance agent, broker, or legal advisor.

While the exact requirements vary by insurer and policy, multi-factor authentication (MFA) has become one of the most important cybersecurity controls evaluated during cyber insurance underwriting.

Manufacturers should pay particular attention to MFA for email, remote access, administrative accounts, cloud applications, and other systems specified by their insurer.

It is also important to verify the scope of MFA before answering an insurance questionnaire. Having MFA enabled in one part of the organization does not necessarily mean it protects every account or access method the insurer is asking about.

TR Technologies can help identify where MFA is required, verify its deployment, and document the controls so your answers to the insurance questionnaire accurately reflect your environment.

Yes. Network segmentation can be an important cybersecurity control for manufacturers because it separates systems based on their function and risk.

For example, office computers, servers, production equipment, IoT devices, security cameras, guest Wi-Fi, and third-party vendor systems should not necessarily be able to communicate freely with one another.

Proper segmentation can help limit how far ransomware or another cybersecurity incident can spread and provide additional protection for production equipment that cannot be secured like a traditional computer.

Just as importantly, the segmentation should be properly configured and documented. If an insurance questionnaire asks whether networks are segmented, your organization should be able to verify that the control actually exists rather than simply assuming that it does.

For a deeper look at how to separate office IT, production equipment, IoT devices, and vendor-connected systems, see our Manufacturing Network Segmentation Guide.

Yes - and we recommend beginning before the questionnaire is due, rather than discovering cybersecurity gaps while completing it.

TR Technologies can review the technical questions on your cyber insurance questionnaire, compare them with your actual environment, identify potential gaps, and help implement or document the appropriate controls.

Our role is not to interpret your insurance policy or determine what coverage you should purchase—that should be discussed with your insurance agent, broker, or coverage advisor.

Our role is to help answer the technical side of the process:

Do you actually have the control? Is it configured properly? Is it being maintained? And can you demonstrate that it is in place?

That helps your organization provide more accurate information to its insurance professional while improving the cybersecurity protections that reduce your actual business risk.